Lots of other issues but the main one is their awful billing department. Agreed to automatic monthly payments, they kept up-ing the payments every few months without my permission, all whilst I never ever as so much received a monthly statement! Had to call my bank and dispute it to get my money back. Don't give them your debit card or bank info!! BEWARE this operation is very shady.
Decent office no real complaints other than don't expect any pain killers from this office. You're better off buying it off the street. I was crying in pain and they offered me Motrin like it was going to do anything. LOL
A recent tooth ache made me go to the practice. I had no problems they were more than helpful to get me in and everything was done on time. I read the reviews and was apprehensive but I have had no billing issues. They were courteous and professional.
I highly recommend this office especially Dr. Grewal. I've always dreaded the dentist but I actually walk into her office excited, I've gotten a ton of work done here and it's all been completely painless. She goes above and beyond to ensure you're comfortable and most importantly that she does an amazing job. Because of her I can smile again and I'm forever grateful.
The work performed was fine, neither amazing nor terrible... honestly just average. But I HAVE to give them 1 star for their billing department. If you like improper billing with lots of phone calls because the office can't submit the claims correctly... then this is the place for you! We had services performed January 2015 and we received the bill January 2016. Over a FULL year later. The bill is for the total amount of the service, ~$2500. They STILL have not submitted to our insurance. They are expecting us to pay the full amount and they will reimburse us later, whenever the claim is filed. I don't think so. So I called our insurance and they confirmed that my responsibility was $250, not $2500. This has been going on for over a MONTH now for a service that was performed well over a YEAR ago. As of today, still not resolved. Seriously, avoid this office.
West Washington Family Dentistry is a US Dentist based in Washington, New Jersey. West Washington Family Dentistry is located at 7 E Washington Ave, Washington, NJ 07882, USA.
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